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The Client

SWES are providers of professional plumbing and heating services in Aberdeen and the surrounding area.


The Problem

SWES identified an opportunity to create an application for their engineers to use which would handle the end to end job management of all tasks undertaken. The solution sought was one which they could take jobs through from quoting to invoicing.


What We Did

Intellicore built a bespoke application that allows a member of the admin team to book in a job through the back end portal and then allocate it to a particular engineer. That engineer will receive a notification on his handheld device advising him of the job, it’s location, the details, the materials required and the date and time. Once on site, the engineer will set the job as active on the application and follow the prompts completing all sections of the job sheet. This includes any notes he wishes to take, any pictures and any additional materials used. Upon completing the job, the engineer can move onto his next job whilst the application generates the invoice and sends it to the client. Saving hours of admin time per week, this bespoke solution is one which could benefit your business. Please contact us on 01224 213335 to find out more.