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A common challenge our clients tell us that they face is that their software isn’t designed to scale with their business.

At Intellicore, we use a user-centric approach, but how does this work?

A common challenge our clients tell us that they face is that their software isn’t designed to scale with their business. Although at the point of adoption the application suits the company fine, as the business grows, the software soon becomes unfit for purpose.  

This is due to the software working too closely with very specific workflows, meaning it lacks the flexibility to adapt as your business evolves.  

What was once a tool designed to help simplify processes within your business, soon becomes a clunky outdated system that takes up more of your team’s time than it should.  

A user-centric model

At Intellicore, we use a user-centric approach when developing bespoke applications, meaning we get to the core of your business needs and aspirations, using our experience to ensure the software can grow in line with your business.

But how does this approach work?  

Understanding what you need

We begin by conducting in-depth research into the needs, preferences and challenges that are unique to your business. Setting the foundation to ensure our work is always relevant and adding value to your business.  

This typically involves interviews and demonstrations where we analyse the current workflows of key users and identify areas for improvement.  

Visualising the solution

Next, we combine the findings from our research phase with our experience to design mock-ups, high-fidelity designs and prototypes. We work closely with you during this period, ensuring all feedback is captured and nothing is developed further that isn’t required.  

Feedback from you at this early stage helps us create software that simplifies workflows and is user-friendly in practice.  

Building for growth

When we get to the building stage of the project, it is designed in a modular way to ensure it can be updated and scaled as your business evolves.  

Through this phase, we will anticipate your future needs and incorporate flexibility into the design. This means that if the application needs adapted to meet new requirements, it can be done with minimal rework.  

Consistency and accessibility

Our focus is always on how to make the software as intuitive and easy to use as possible. We create an interface that is simple to navigate and accessible for everyone in your business.  

All design elements are considered, from layout to colour theme, keeping both current users and potential future users at front of mind during this phase.

Nurturing the feedback loop

Once the software is in use, we actively seek and incorporate your feedback to ensure the application continues to meet your needs and the requirements of the business.  

We closely monitor the application’s performance, helping us to identify where we can make adjustments to improve the usability and functionality in line with your business needs.

By placing your business, team, workflows and aspirations at the focus of everything we do, we can create bespoke applications that are designed to work now and in the future.  

Instead of the software presenting limitations down the line, this user-centric approach ensures that it will continue to be a powerful asset to you as your business evolves.  

Barry Booth

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