case study
December 10, 2020

Smart reporting: how Intellicore worked with Wood to build a continuous improvement portal that delivers

The CATS gas terminal required a portal that allowed continuous improvement records to be generated, logged and progressed by a group of approved users.

The client

Wood is a global leader in the delivery of project, engineering and technical services to energy and industrial markets, operating in more than 400 global offices in over 60 countries and employing around 55,000 people.  

Wood provides performance-driven solutions throughout the asset life cycle, from concept to decommissioning across a broad range of industrial markets, including the upstream, midstream and downstream oil &gas, power & process, environment and infrastructure, clean energy, mining, nuclear, and general industrial sectors.

Wood operates the CATS (Central Area Transmission System) gas terminal on behalf of CATS Management Limited, an Antin Infrastructure Partners portfolio company. Intellicore worked in collaboration with Wood to provide bespoke solutions which can be used across an entire asset.

The rich heritage of the Wood group makes the company a hugely respected presence in global industrial markets, combining unrivaled technical knowledge and a drive for outstanding delivery.  With this in mind, it was important that Wood selected a technical partner like Intellicore that could continue its modern business ethos and work ethic.

The brief

The CATS gas terminal required a portal that allowed continuous improvement records to be generated, logged and progressed by a group of approved users. The records in practice go through several stages before being marked as complete and each record is associated with an expected benefit and an actual benefit, establishing which areas of improvement would most benefit the business. This would have to be replicated digitally within any new system.

The portal should allow users to register suggested improvements and categorize the main expected benefits. The ethos behind this system promotes a positive approach to problems, solutions and improvements without cost as a primary driver.

Suggested improvements should be allocated to a system user to organise the successful execution of the improvement. Once completed, the improvement would remain in the system, where it is flagged after a defined period to determine its success.  

What we did

Intellicore put forward a proposal which provided a solution that worked consistently across all desktop computers onsite.

The capability to amend, comment, review or share any record, any time is a feature of the solution. Accordingly, Intellicore undertook focused development working in partnership with the client with a solution that is adaptive and meets their requirements in that regard. The milestones of the process are easily tracked in the system and records are archived while remaining readily accessible.  

The user can pull bespoke reports with varying factors as set by the user, allowing them to focus specifically on the information they seek to analyse

The benefits following project completion

Working together with Wood, the CATS gas terminal now has a centralised system through which they can run, monitor and store their continuous improvement records. The solution allows the business to compare the expected benefit of the improvement against the actual benefit, increasing understanding of change effectiveness.

The reporting functionality of the solution further enhances oversight at a management level and allows for easy comparison between project at the click of a button.

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Mike Smith
Operations Team Leader
My experience of working with Intellicore was incredibly positive.

"Shaun’s attitude was exceptional. He went that extra mile to ensure the system suited our requirements, and he quickly responded to my change requests”


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